[#310112] Word was still running in the background when you tried to start Word

Word was still running in the background when you tried to start Word by double-clicking.

Possible Causes

  • In the Windows File Explorer a Word file was open in the Preview.
  • You first started Outlook 2003 and Word is set as your e-mail editor.

Solution

  1. End Word and either Outlook and/or the Preview in Windows Explorer.
  2. Open the Windows Task Manager by pressing CTRL+ALT+DELETE.
  3. Click More details if necessary. In Windows 7 enable the Show processes from all users checkbox.
  4. In the list of running processes, find Winword.exe or Microsoft Word. Select the process and click End task.
  5. Start Word. On the File menu, select Open and open the Word file.