[#31013] Error message "Command failed" after converting Citavi fields to text with the Add-In for Word

Cause

The installation of Word is damaged.

Solution 1

Use repair tools to fix the Office installation:
From the Windows Control Panel: On the Start menu, click Control Panel. Then, click Uninstall a program. Click the version of Microsoft Office in the list of programs. Click Change. Select Repair and continue with the assistant. Restart your computer.

Solution 2

Reset the user options and registry settings in Word using Microsoft's Fix it tool: http://support.microsoft.com/kb/822005/en

Solution 3

Uninstall Office, restart your computer, and then reinstall Office.