The Picker appears in Firefox, but when you click the ISBN icon or select Add webpage as reference
, no information is added to the open Citavi project.
You're using the 64-bit version of Firefox. To find out if the 64-bit version is running on your computer, you can check the installation folder. If Firefox is installed under C:\Program Files and not C:\Program Files (x86), you're using the 64-bit version.
The Picker for Firefox was installed with a version that did not yet support the 64-bit version of Firefox (Citavi 5.2 and earlier). To use the Picker with the 32-bit version, do the following:
- Uninstall the Citavi Picker. On the Windows Control Panel, click Programs and featuresCitavi [Version] > Change > Next > Modify > Next. Click the hard drive symbol next to Picker for Firefox and then select This feature, and all subfeatures, will not be available. Click Next and continue through the Setup.
- Install the Picker for Firefox from the Firefox store: https://addons.mozilla.org/en-US/firefox/addon/citavi-picker/